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|Guest •||December 04, 2019|
Awesome last night stay
The staff upon checkin was AMAZING!! They were friendly and helpful. Even when something came up where we needed assistance, we were still met with a friendly and kind demeanor. And they worked to make sure that our issue was resolved to the best of their ability and to our satisfaction. The breakfast was delicious and offered both warm as well as cold options. The hot tub was a delight after hiking around for the day. A great family time was ha
|Guest •||November 08, 2019|
Rose was so helpful!
It was game day for Oakland Raiders and rooms were hard to come by - Check in staff was very helpful in securing a room - Thanks Rose! Only 7.5 miles from Oakland airport and close to some good running paths
|Guest •||October 27, 2019|
Good price for room, but dated
We just stayed one night, so the location was ideal, and a good price. Checkin people were friendly. Slept soundly. However, bathroom had some chipping, breakfast had good waffle maker, but very slow refilling hot water and coffee, even though there weren't many people. Coors Beers empty cartons were in the cabinets still, and made me wonder about who was cleaning the room
|Guest •||October 26, 2019|
Really wanted to like it
I am in the East Bay a lot for work, and staying in Oakland can be difficult and expensive. I prefer not to BART or Uber from San Fran if I don't have to, so was excited to try this hotel a bit off the beaten path. Central Alameda is def older but has it's own neighborhood charm. The hotel is walking distance to Asian and Mexican restaurants, and a local pub. But the hotel itself is older, and the bed and pillows were very uncomfortable. The breakfast was not good at all, even compared to a Holiday Inn or BW. The staff was pleasant but I would not stay here again unless the downtown Oakland or Jack London square properties are full
|Guest •||October 09, 2019|
Fantastic staff, clean and comfortable room
I stayed two nights at the hotel. With this note, l would like to particularly thank Erin, Rose and Taian for their wonderful service. When I arrived at the hotel on 09/29, I was very exhausted due to the long flight and three hours time difference. I asked Erin and Rose if they could help find a quiet room for me. They did! The room was clean and quiet. I was able to get a good night sleep. They are very friendly and professional. The next day l asked Taian about the check out procedure. Again, great service. I would highly recommend this hotel for business travelers. The hotel also provide free parking, free internet and free breakfast. The internet works well. I was able to use it for conference call